Customer Service is the heart of Facilities Planning & Management. To initiate your emergency or routine service request, please dial 314-935-5544. For routine maintenance requests, you may also email facilities@fpm.wustl.edu.
Customer Service Supervisor
Jarell Emrick
314-935-4505
jeemrick@wustl.edu
Receptionist
Faye Wood Douglas
314-935-6168
fdouglas@wustl.edu
Customer Service Representative II
Xena Wallach
314-935-5549
wxena@wustl.edu
Please contact us for the following service requests:
- Building Access
- Lock and Key Work
- Emergency and Routine Building Maintenance
- Estimates
- Grounds Operations
If your request is for routine maintenance, you may also send an email to facilities@fpm.wustl.edu.
For card access and lock/key request forms.
